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artisanwebandprint Dawn Russell OFFLINE
Post : 31

Moved hosting - now import doesn't parse

#1181 06 Feb 2013 22:29
Hello,

As per our last discussion on the support board, I moved my hosting since the server on the last host kept timing out in the middle of an import. Now when I go to import automatically from images>fleximport the arrow just keeps turning but doesn't ever start parsing. I've created a user name and login for you and I'll send it via a PM. For now here's a video: screencast.com/t/DwW87kxS

Best,

Dawn
netassopro NetAssoPro OFFLINE
Post : 611

Re: Moved hosting - now import doesn't parse

#1187 12 Feb 2013 06:51
Hi,
For the moment i didn't receive the access in PM. Just a question before. The system plugin : mootools upgrade, is pusblished ?
artisanwebandprint Dawn Russell OFFLINE
Post : 31

Re: Moved hosting - now import doesn't parse

#1191 12 Feb 2013 17:20
Yes, the mootools upgrade plugin is enabled. PM sent again.

Dawn
netassopro NetAssoPro OFFLINE
Post : 611

Re: Moved hosting - now import doesn't parse

#1192 17 Feb 2013 03:01
Hi,
Sorry, i didn't see any problem. I was connected and just tried to make an import and all works normaly. I didn't change anything, you can see the last log.
So for me all works can you try again ?
artisanwebandprint Dawn Russell OFFLINE
Post : 31

Re: Moved hosting - now import doesn't parse

#1213 19 Feb 2013 15:50
Hello,

That's surprising. I wonder if I'm not waiting long enough? I wait about 15 minutes before shutting it down. How long did it take for you to import it?

Thanks,

Dawn
netassopro NetAssoPro OFFLINE
Post : 611

Re: Moved hosting - now import doesn't parse

#1214 19 Feb 2013 16:08
Hi,
I didn't remenber but it was quick enought (less than 15min) , you will have all the information in the log.
artisanwebandprint Dawn Russell OFFLINE
Post : 31

Re: Moved hosting - now import doesn't parse

#1215 19 Feb 2013 16:09
Well thank you for looking into the problem. It's strange that I was having trouble at all; however, I'm glad to know that it's working now. She has a big auction coming up and I want to be ready for it.

Thanks again,

Dawn

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